Frequently asked questions
default
1-column
What is LifeLock Total and what does it cover?
Our most comprehensive protection for people with the most to lose – from identity theft affecting everyday accounts to threats targeting investments, property and retirement assets. LifeLock Total defends you with fraud protection and recovery, credit and financial protection, identity and privacy protection and 24/7 support.
collapsed
What’s the highest level of protection available from LifeLock?

LifeLock Total offers the highest level of protection available, with the largest reimbursement limits and the most comprehensive identity and financial recovery support.

Compared to other plans, LifeLock Total increases stolen funds and personal expense reimbursement up to $1 million††† and raises scam reimbursement7 up to $10,000. It also removes monitoring limits by covering unlimited credit, checking, and savings accounts.

LifeLock Total adds protection against advanced and high-impact fraud, including bank account takeovers, 401(k) and investment fraud, home title fraud, phone number takeovers (SIM swap fraud), and unauthorized checking
or savings account applications.

You’ll also receive more frequent credit access, including annual three-bureau credit reports and daily credit report and score access from one bureau, along with priority 24/7 support and full access to U.S.-based restoration specialists.

collapsed
Why choose LifeLock Total?

It is built for people who want the highest level of protection available, not just alerts. It offers maximum financial reimbursement, fewer monitoring limits, and protection against the most complex and costly types of fraud.

With LifeLock Total, you’re covered with up to $1 million in stolen funds and personal expense reimbursement, higher scam reimbursement, and monitoring for advanced threats like bank account takeovers, investment fraud, home title fraud, and phone number takeovers. If you have multiple financial accounts, higher balances, or simply want the confidence of knowing nothing is capped, limited, or left unmonitored, LifeLock Total delivers the most complete peace of mind LifeLock offers.

collapsed
How much stolen money can be reimbursed?
Up to $1 million for stolen funds due to identity theft.
collapsed
Are personal expenses fully covered?
Yes. Personal expenses are covered up to $1 million per person.
collapsed
Does LifeLock Total include scam support and reimbursement?
Yes. Total includes scam support and up to $10,000 in scam reimbursement from financial losses from certain scams.
collapsed
How many accounts can LifeLock Total monitor?
Unlimited checking, savings, and credit accounts.
collapsed
Does Total protect against advanced financial fraud?

Yes. Total includes alerts for:

  • Bank account takeovers
  • 401(k) and investment activity
  • Home title changes
  • Phone number takeovers (SIM swap fraud)
  • New checking or savings account applications
collapsed
How often can I check my credit reports and credit score?
LifeLock Total includes annual three-bureau reports and daily one-bureau credit reports and scores.
collapsed
What happens if I experience identity theft or a scam while using LifeLock Total?
If you become a victim of identity theft, a U.S.-based Restoration Specialist will be dedicated to your case with priority support, and fix it, guaranteed*, backed by our highest reimbursement limits. Plus, now you get Scam Reimbursement coverage.7
collapsed
What support comes with LifeLock Total?
24/7 live phone support with a priority line for faster response times and elevated service, the virtual assistant, and full access to U.S.-based identity theft specialists.
collapsed